MyPatientLine Connects Hospitalized, Critical Care Patients and Their Friends, Family Members
June 11, 2007
MyPatientLine Connects Hospitalized, Critical Care
Patients and Their Friends, Family Members
DALLAS, TX (June 11) – A new phone service, MyPatientLine
(mypatientline.com), now helps families caring for a hospitalized, critical care
patient, communicate their status and manage communications.
Perhaps the greatest challenge facing families today is the prospect of caring for
a hospitalized or long-term care patient. The next and often greater challenge is
managing your emotions and incoming phone calls from caring family members
and friends, including people you’ve never met.
MyPatientLine lets you record patient updates by phone, receive recorded
messages from loved ones on your own time, and route incoming calls.
According to Jack Rynes, president of Jaduka, “My wife Karen and I created
MyPatientLine while facing a difficult time at the Neonatal Intensive Care Unit at
Baylor University Medical Center in Dallas. Over several months we had received
more than 1,000 phone calls from family and friends from all around the U.S.
inquiring about our premature twin boys. MyPatientLine enabled us to update
friends daily and spend more time with our boys. We improved communications
with our network of loved ones, and avoided making hundreds of return phone
calls.”
Kim Sneed, Connecticut Children's Medical Center (CCMC) in Hartford, CT,
added: "Our plan is to help families by providing MyPatientLine to CCMC patients
during admission. We are excited about the positive assistance MyPatientLine
will provide to patients, family members and their friends.”
Families can sign up for the service at www.mypatientline.com . You will receive a
personalized, private toll-free phone number by email and a two-way voice
mailbox so you can leave updates and friends can call and leave recorded
messages of support and encouragement. If you want to answer incoming calls,
it takes a few seconds to modify the service and forward calls to any phone of
your choice (home, office, wireless, or a hospital room).
Hospitals can also benefit from MyPatientLIne as queries to hospital call centers
from people inquiring about a patient’s prognosis are reduced. Hospitals and
other healthcare organizations can resell MyPatientLine phonecards in the gift
shop or distribute it in other ways such as including a complimentary card in
patient admissions packets.
Value is debited from the account by minutes used for incoming calls or retrieving
voice mail. In addition, you can also make outgoing long distance phone calls.
When you sign up under the $10 or $20 plan, you receive 200 or 400 minutes,
respectively, of long distance talk time based on the continental U.S. rate of 5
cents per minute. You can recharge your account online using a credit card and
keep the same phone number as long as necessary.
Rynes added, “MyPatientLine is now part of our family’s emergency kit. Buying
our own number in advance and sharing it with our network of friends is a smart
step in preparing for an unexpected future illness or a planned hospital stay.”
For more information visit: www.mypatientline.com .
About Jaduka
Jaduka provides Web-integrated communication tools that enable businesses to
improve operational processes and better acquire and retain customers. The
company's technology lets users trigger regular telephone calls, manage
voicemail, review calling history and administer account information from virtually
any Internet application. For more information, visit www.Jaduka.com